Air Canada Lost & Found

Air Canada Lost & Found

Reporting a Lost Item

• Online: Submit a report through Air Canada’s Lost & Found service on their official website. You’ll need to provide details such as your flight number, seat number, and a description of the lost item.

• By Phone: You may also contact Air Canada’s Lost & Found department directly by phone to report a missing item.

What Happens Next

After your report is submitted, Air Canada will begin searching for your item. If it is located, the airline will arrange for its return.

You will receive a confirmation email containing a report number for tracking and follow-up purposes.

Timeframe for Retention

Air Canada typically holds lost items for up to 90 days. After this period, unclaimed items are disposed of.

Items Lost Onboard

If the item was lost on an aircraft, contact Air Canada’s Lost & Found promptly. Items left on board may be held temporarily before being transferred to a central lost property facility.

Liability Notice

Air Canada will make every reasonable effort to assist in locating your belongings, but is not liable for any lost property. Prompt reporting increases the chances of recovery.

Helpful Tip

If your item has a tracking device (e.g. Apple AirTag), you can share the tracking data with Air Canada to aid the search.

For the best chance of recovering your lost item, act quickly and contact Air Canada or the relevant airport’s Lost & Found department without delay.

For further information on lost items, please contact Air Canada Australia Office directly at Air Canada Reservations Tel: 08 8133 6491 / 1-800-514-977.