All Nippon Airways Check-in Information

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Passengers traveling with All Nippon Airways from Australia airports can Check-in conveniently with the check-in options provided as below:

Online Check-In

Opens 24 hours before departure and closes 90 minutes prior to international flights.

Available via ANA’s website or the ANA app.

Download your boarding pass or print it at home.

Airport Kiosk Check-In

Self-service kiosks are available at major Australian airports (e.g., Sydney, Melbourne).

Print boarding passes and baggage tags.

Counter Check-In

International Flights: Closes 60 minutes before departure (varies by airport).

Domestic (Japan) Connections: Follows ANA’s domestic check-in deadlines.

Staffed counters handle baggage drop, seat selection, and special requests.

Check-In Deadlines (From Australia)

Flight Type Check-In Deadline Boarding Gate Closes

International 60-90 mins before departure 20 mins before departure

Domestic (Japan) 30-45 mins before departure 15 mins before departure

Note: Deadlines may vary by airport—confirm with ANA or your departure airport.

Required Travel Documents

• Passport (valid for at least 6 months).

• Visa (if required for Japan or transit countries).

• Boarding pass (digital or printed).

Special Assistance & Services

Priority check-in for Business/First Class, Star Alliance Gold, and ANA Mileage Club Elite members.

Infants & pets must check in at the counter.

Oversized baggage (e.g., sports equipment) requires early check-in.

Tips for Smooth Check-In

✅ Arrive at least 3 hours early for international flights.
✅ Verify baggage rules for your fare class.
✅ Use online check-in to save time.

These policies may differ, however, so you should check with All Nippon Airways for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact ANA Australia Office at 1 800 716 823 (Toll-free).

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