Korean Air Lost & Found

Korean Air Lost & Found

If you've misplaced an item or your baggage while traveling with Korean Air from an Australian airport, prompt action is essential to facilitate recovery.

Items Lost Onboard or at Check-in Areas

For items left on the aircraft or at Korean Air check-in counters, report the loss immediately to the airline's Lost & Found department at the arrival airport. Provide detailed information about the item and your flight details to assist in the retrieval process.

Items Lost Within the Airport Terminal

If the item was lost within the airport terminal (e.g., security checkpoints, lounges), contact the airport's Lost & Found office directly. Each airport manages its own lost property, and Korean Air may not have direct access to these items.

Delayed or Lost Checked Baggage

In the event your checked baggage does not arrive, report the issue to Korean Air's Baggage Service Office before leaving the airport. Provide your baggage claim tag and flight information. The airline will initiate a search and keep you informed about the status.

Contact Information for Major Australian Airports

Sydney (SYD): Terminal 1, +61 2 9667 9111

Melbourne (MEL): Terminal 2, +61 3 9297 1600

Brisbane (BNE): Terminal 1, +61 7 3406 3000

To expedite the recovery process, provide a detailed description of the lost item, including brand, color, size, and any distinguishing features. Retain all travel documents, such as boarding passes and baggage claim tags, as they may be required during the retrieval process.

For further information on lost items, please contact Korean Air Australia Office directly at +61 02 9262 6000.