Korean Air Unaccompanied Minors Policy
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Korean Air offers a dedicated Unaccompanied Minor (UM) service to ensure the
safety and comfort of children traveling alone on international flights from
Australian airports.
Eligibility
Mandatory UM Service: Children aged 5 to 11 years traveling alone on
international flights must use the UM service.
Optional UM Service: Adolescents aged 12 to 16 years may choose to use the UM
service for added assistance.
Booking Requirements
The UM service must be requested at least 24 hours before departure.
Tickets for unaccompanied minors should be booked through Korean Air's
reservation center.
Guardians must provide detailed information about the adults responsible for
drop-off and pick-up at the departure and arrival airports.
Service Details
Upon check-in, a designated staff member will assist the child through security
and to the boarding gate.
During the flight, cabin crew will monitor and care for the unaccompanied minor.
Upon arrival, staff will accompany the child through immigration and baggage
claim, ensuring a safe handover to the designated guardian.
Fees
The UM service incurs an additional fee, which varies based on the child's age
and flight route.
Additional Notes
The UM service is only available on flights operated by Korean Air and is not
applicable for codeshare or interline flights.
Children traveling with an adult in a different cabin class are required to use
the UM service.
Required documents may include a notarized parental consent form and
identification for both the child and guardians.
For further information on Unaccompanied Minors Policy, please contact
Korean Air Australia Office directly at +61 02 9262 6000.
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