Philippine Airlines Lost & Found

Philippine Airlines Lost & Found

If you have lost an item during your journey with Philippine Airlines, you can follow these steps to report and recover it:

At the Airport

Sydney Airport (SYD)

Lost and Found Desk: Located at Terminal 1.

Airport Contact: +61 2 9667 9111

PAL Sydney Office

Phone: 1300 887 822

Email: wecare@pal.com.ph

Hours: Monday–Friday, 9:00 AM – 5:00 PM

Address: Level 4, 49–51 York Street, Sydney NSW 2000

Melbourne Airport (MEL)

Handling Agent: Dnata

Baggage Services:

Phone: 02 9169 4485 (Standard)

Email: mel.baggageservices@dnata.com.au

Lost Property: Submit inquiries online through Melbourne Airport's Lost Property page

Global Baggage Assistance

For items lost on board or baggage issues:

24/7 Hotline:

Philippines: +63 2 8855 8888

USA/Canada: 1-800-435-9725

Baggage Assistance Portal: PAL Baggage Help

Tips for Reporting Lost Items

Act Promptly: Report lost items as soon as possible to increase the chances of recovery.

Provide Details: Include flight number, date, item description, and contact information.

Documentation: Keep any reference numbers or correspondence for follow-up.

For further information on lost items, please contact Philippine Airlines Sydney Office directly at 1300 887 822 / 02 9249 9900.