Royal Brunei Airlines Check-in Information

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Passengers traveling with Royal Brunei Airlines can Check-in conveniently with the check-in options provided as below:

Royal Brunei Airlines Check-in Information

Online / Mobile Check-in

Royal Brunei Airlines provides online check-in for eligible flights departing from Australian airports. The service opens 48 hours before the scheduled departure time and closes 90 minutes before departure. Passengers may confirm travel details, choose available seats where permitted, and obtain an electronic boarding pass before arriving at the airport.

Airport Counter Check-in

Check-in counters at Brisbane, Melbourne, Perth, and Sydney airports open approximately three hours before scheduled departure. Passengers must complete document verification, baggage acceptance, and boarding pass collection before the published check-in deadline.

A valid passport, visa, and any destination entry requirements must be presented during check-in. Passengers travelling on connecting itineraries may have baggage checked through to their final destination where permitted by the ticket.

Self-Service Facilities

Self-service kiosks may be available at selected Australian airports depending on airport facilities and ground handling arrangements. Where available, passengers may print boarding passes before proceeding to baggage drop counters.

Special Assistance

Passengers requiring wheelchair assistance, medical support, or other special services should notify Royal Brunei Airlines before travel. Check-in must be completed at staffed counters to enable verification of assistance requests and travel documentation.

Families travelling with infants, passengers carrying special baggage, and unaccompanied minors are also required to report to the airline's check-in counter for processing.

Passengers arriving after the airline's published check-in or baggage acceptance deadlines may be denied boarding. Boarding gates close before the scheduled departure time, and passengers must be present at the gate when requested by airline staff.

These policies may differ, however, so you should check with Royal Brunei Airlines for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Royal Brunei Airlines directly at 1300 721 271 (Australia Toll-Free) / +61 3 8651 1000.