Royal Brunei Airlines Unaccompanied Minors Policy

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Royal Brunei Airlines provides an unaccompanied minor service for children travelling alone on flights departing from Australian airports to ensure supervised assistance throughout the journey.

Royal Brunei Airlines Unaccompanied Minors Policy

Eligibility

The unaccompanied minor service applies to children within specific age ranges defined by the airline’s travel policy. Children below the minimum age for solo travel are not accepted for carriage without an accompanying adult aged 18 years or above.

Service Coverage

The UM service covers travel from check-in at Brisbane, Melbourne, Perth, or Sydney through to arrival at the destination. Airline staff and ground handling personnel assist the child during check-in, security clearance, boarding, transit procedures in Bandar Seri Begawan, and arrival handover.

Connecting Flights

For itineraries involving transit in Brunei, the child is supervised during layover and guided through connecting flight procedures by designated airline staff. Continuous custody is maintained until arrival at the final destination.

Booking Requirements

Advance reservation of the UM service is required before departure from Australia. Parents or guardians must complete mandatory forms including contact details of the sending and receiving adults, identification documents, and travel itinerary confirmation.

Check-in Procedure

The child must be accompanied by a parent or guardian at the airport until boarding procedures are completed. The accompanying adult must remain at the airport until the aircraft has departed.

Arrival Handover

At the destination, the child is released only to the authorised receiving adult after identity verification. Identification documents must match the details provided during booking.

Restrictions

Certain routes, connection types, and flight combinations may have limitations for unaccompanied minors. Group travel, medical requirements, or behavioural considerations may require additional airline assessment before acceptance.

The service ensures monitored travel from Australian departure points through to the final destination under Royal Brunei Airlines supervision protocols.

For further information on Unaccompanied Minors Policy, please contact Royal Brunei Airlines directly at 1300 721 271 (Australia Toll-Free) / +61 3 8651 1000.