T'way Air Check-in Information

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Passengers traveling with T'way Air from Sydney Airport can check-in conveniently with the check-in options provided as below:

T'way Air Check-in Information

Online / Mobile Check-in

T'way Air offers online check-in for eligible international flights departing from Sydney Airport. Online check-in opens 24 hours before the scheduled departure time and closes one hour before departure. Eligible passengers may confirm travel details, select available seats, obtain mobile or printable boarding passes, and reduce processing time at the airport.

Passengers requiring travel document verification, travelling with infants, requesting special assistance, or using certain fare types may be required to complete check-in at the airport service counter.

Self-Service Kiosks

Self-service kiosk availability depends on the departure airport. Sydney Airport passengers should follow airport signage or airline instructions regarding kiosk services where available. After printing boarding passes and baggage tags, passengers travelling with checked baggage must proceed to the designated baggage drop counter before the published closing time.

Airport Counter Check-in

T'way Air check-in counters at Sydney Airport normally open approximately three hours before scheduled international departures. Passengers must present a valid passport, visa where required, and any additional travel documentation requested by immigration or health authorities.

Checked baggage must be accepted before the airline's published check-in deadline. Passengers arriving after the baggage acceptance cutoff may be denied boarding even if online check-in has already been completed.

Special Assistance

Passengers requiring wheelchair assistance, medical support, unaccompanied travel services, or other special arrangements should notify T'way Air before travelling and complete check-in at staffed counters.

Airport staff coordinate assistance for boarding, baggage handling, and passenger support in accordance with the airline's operational procedures. Passengers are responsible for ensuring all travel documents are valid before arriving at Sydney Airport, as incomplete documentation may result in refusal of carriage.

These policies may differ, however, so you should check with T'way Air for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact T'way Air directly at 1300 774 058.