Vietnam Airlines Check-in Information

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Passengers traveling with Vietnam Airlines can Check-in at Australian Airports conveniently with the check-in methods provided as below:

Vietnam Airlines Check-in Information

Online / Mobile Check-in

Vietnam Airlines offers online and mobile check-in for flights departing from Australian Airports. Online check-in opens 24 hours before scheduled departure and closes 60 minutes before flight time.

Passengers may confirm travel details, select seats, update frequent flyer information, and obtain electronic boarding passes through the airline website or mobile application prior to arriving at the airport.

Self-Service Kiosks

Self-service kiosk facilities are available at selected Australian Airports served by Vietnam Airlines. Passengers may print boarding passes and baggage tags before proceeding to baggage drop counters.

Passengers travelling with oversized baggage, infants, or special assistance requests must complete check-in at staffed service counters.

Airport Counter Check-in

Vietnam Airlines airport check-in counters at Australian Airports open approximately 3 hours before scheduled departure time.

Passengers must present passports, visas, and supporting travel documentation during check-in procedures. International check-in deadlines apply to all passengers travelling from Australia.

Baggage acceptance closes before departure according to airport operational requirements. Passengers arriving after the cutoff time may be denied boarding.

Special Assistance

Passengers requiring wheelchair assistance, medical clearance, or special airport support at Australian Airports must notify Vietnam Airlines before travel.

Dedicated airport staff coordinate boarding assistance, mobility support, and special meal requests for eligible passengers departing Australia.

Security and immigration requirements at Australian Airports remain mandatory for all Vietnam Airlines passengers before boarding clearance is granted.

These policies may differ, however, so you should check with Vietnam Airlines for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Vietnam Airlines directly at +61 2 9285 4700 (Sydney) / +61 3 8605 7888 (Melbourne).