Asiana Airlines Check-in Information

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Passengers traveling with Asiana Airlines can Check-in conveniently at airports in Australia with the check-in options provided as below:

Asiana Airlines Check-in Information

Online / Mobile Check-in

Asiana Airlines provides online and mobile check-in services for eligible international and domestic flights. Online check-in opens 48 hours before departure and closes 1 hour prior to scheduled departure time for most international services.

Passengers may confirm travel details, select available seats, update contact information, and download digital boarding passes through the airline’s website or mobile application.

Certain routes involving document verification, immigration clearance, or special service requests may require passengers to complete check-in procedures at staffed airport counters.

Self-Service Kiosks

Self-service kiosks are available at selected airports served by Asiana Airlines, including Incheon International Airport and major international destinations in Japan, China, and the United States.

Passengers may print boarding passes, baggage tags, and itinerary receipts through kiosk facilities. Travellers with checked baggage must proceed to designated baggage drop counters after completing kiosk check-in.

Airport Counter Check-in

Airport check-in counters for Asiana Airlines international flights normally open around 3 hours before departure. Passengers are required to complete check-in and baggage acceptance before the published cutoff time.

Valid passports, visas, health documentation, and entry permits must be presented during check-in procedures. Boarding may be denied if required travel documents are incomplete.

Special Assistance

Passengers requiring wheelchair assistance, medical support, unaccompanied minor handling, or other special services must notify the airline before departure.

Passengers travelling with pets, oversized baggage, or special equipment may also be directed to staffed service counters for manual processing and verification.

These policies may differ, however, so you should check with Asiana Airlines for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Asiana Airlines directly at +61 2 9260 4300 [Sydney].