Asiana Airlines Unaccompanied Minors Policy
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Asiana Airlines provides an Unaccompanied Minor (UM) service for children
travelling alone on eligible domestic and international flights.
Age Requirements
Children between 5 and 11 years old travelling without a parent or legal
guardian are required to use the Unaccompanied Minor service.
Passengers aged 12 to 16 years may request the service optionally for additional
airport and onboard supervision.
Children under 5 years old are not accepted for travel without an accompanying
adult aged at least 18 years.
Booking Procedures
Unaccompanied Minor reservations must be arranged in advance through Asiana
Airlines reservation offices or authorized service centers.
The following information is required during booking:
• Child’s passport information
• Contact details for guardians
• Pickup arrangements at destination
• Emergency contact numbers
Certain connecting itineraries and overnight transfers are restricted for
unaccompanied minors.
Airport Check-in
A parent or guardian must accompany the child during check-in procedures and
remain at the airport until the aircraft has departed.
Required documentation includes:
• Valid passport and visa
• Consent forms where applicable
• Contact information for receiving guardian
• Completed UM service forms
Escort and Supervision
Ground staff escort unaccompanied minors through check-in, immigration,
boarding, and arrival procedures.
Cabin crew monitor the child during the flight and coordinate transfer to
authorized guardians upon arrival.
Arrival Procedures
The receiving parent or guardian must present valid identification before
custody release at the arrival airport.
Airline staff verify identity details against information provided during
booking before completing handover procedures.
For further information on Unaccompanied Minors Policy, please contact
Asiana Airlines directly at +61 2 9260 4300 [Sydney].
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