Asiana Airlines Cancellation and Refund

Asiana Airlines Cancellation and Refund

Asiana Airlines provides cancellation and refund options according to fare conditions, route regulations, and ticket rules applicable at the time of purchase.

Cancellation Policy

24-Hour Reservation Cancellation

Tickets booked directly through Asiana Airlines may qualify for cancellation without penalty within 24 hours of purchase if the departure date satisfies the airline’s eligibility conditions.

Non-Refundable Tickets

Promotional and discounted fare categories may not permit voluntary refunds after ticket issuance. Taxes and airport charges may remain refundable depending on local regulations.

Refundable Tickets

Flexible and premium fare categories permit refunds subject to applicable cancellation charges and fare conditions.

Partially used tickets are recalculated according to flown sectors, unused portions, and applicable fare differences.

How to Cancel

Passengers may cancel reservations through:

• Official airline website
• Mobile application
• Reservation offices
• Airport ticket counters
• Authorized travel agencies

Booking reference numbers and passenger verification are required before processing cancellation requests.

Refund Policy

Eligible Refunds

Refunds may be issued for unused tickets, flight cancellations, schedule disruptions, denied boarding situations, or qualifying travel interruptions.

Optional service fees including prepaid seating and baggage services may be refundable under specific conditions.

Refund Processing

Approved refunds are returned to the original form of payment used during ticket purchase.

Processing periods depend on banking institutions, payment providers, and local financial regulations.

Mileage Ticket Refunds

Award tickets redeemed through Asiana Club may be refunded subject to mileage reinstatement fees and service charges according to program rules.

Unused airport taxes related to canceled award tickets may also qualify for reimbursement.

For more detailed assistance on cancellation and refund terms, please contact Asiana Airlines directly at +61 2 9260 4300 [Sydney].