China Airlines Cancellation and Refund

China Airlines Cancellation and Refund

China Airlines provides cancellation and refund options based on fare conditions, route regulations, and ticket type.

Cancellation Policy

24-Hour Ticket Cancellation

Tickets booked directly through China Airlines may qualify for cancellation within 24 hours of purchase if departure conditions and fare rules are satisfied.

Non-Refundable Tickets

Promotional and discounted fares may not qualify for ticket refunds after voluntary cancellation. Fare restrictions are determined by booking class and route conditions.

Refundable Tickets

Flexible fare categories permit cancellations with partial or full refunds subject to administrative charges and applicable fare conditions.

No-show penalties may apply when passengers fail to cancel reservations before departure.

How to Cancel

Passengers may cancel bookings for flights departing from Australian Airports through the China Airlines website, mobile application, ticket offices, customer service centers, or authorized travel agents.

Refund Policy

Eligible Refunds

Refund eligibility applies to refundable tickets, involuntary schedule changes, flight cancellations, denied boarding cases, and unused airport taxes where permitted.

Refund requests for tickets purchased through travel agencies must be processed through the original issuing agency.

Refund Processing and Timing

Approved refunds are returned to the original payment method. Processing time depends on banking procedures, card issuers, and payment channels.

Refund calculations may include cancellation penalties, fare differences, and service fees.

Ancillary Service Refunds

Refunds for prepaid seat selection, baggage purchases, or optional services depend on fare rules and operational circumstances. Services unused due to airline disruptions may qualify for reimbursement.

For more detailed assistance on cancellation and refund terms, please contact China Airlines directly at +61 2 8339 9188 [Sydney] / 1300 668 052.