Hawaiian Airlines Check-in Information

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Passengers traveling with Hawaiian Airlines can Check-in conveniently with the check-in options provided as below:

Online Check-in

Hawaiian Airlines offers online check-in for eligible flights departing Australian airports. The service becomes available 24 hours before scheduled departure and closes 60 minutes before flight departure.

Passengers may confirm passport information, verify travel documents where applicable, choose available seats, add eligible services, and download or print boarding passes before arriving at the airport.

Mobile Check-in

The Hawaiian Airlines mobile application provides the same check-in functions for eligible itineraries. Mobile boarding passes can be presented at security screening and boarding gates where accepted by Australian airport authorities.

Airport Counter Check-in

Passengers who prefer airport check-in may complete the process at Hawaiian Airlines service counters.

For departures from Sydney Airport, check-in facilities open approximately three hours before departure. Passengers travelling with checked baggage, oversized items, pets, or requiring document verification should report to the airline counter well before the published closing time.

Valid passports, visas, health documentation where required, and onward travel documents must be presented before boarding passes are issued.

Special Assistance

Passengers requiring wheelchair assistance, medical clearance, unaccompanied travel support, or other special services must check in at staffed counters. Advance notification allows the airline to coordinate required assistance with airport service providers.

Boarding Procedures

Passengers should proceed to the assigned departure gate after completing immigration and security formalities.

Boarding begins before the scheduled departure time and follows designated boarding groups shown on the boarding pass. Boarding gates close before departure in accordance with operational and regulatory requirements. Passengers who fail to complete check-in, baggage acceptance, or boarding within the published deadlines may forfeit their reservation and may be refused travel on the scheduled flight.

For further information on Check-in, please contact Hawaiian Airlines directly at 1 300 661 339 (Toll Free) / +61 286 078 904 (Australia).



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