LATAM Unaccompanied Minors Policy

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LATAM Airlines provides an unaccompanied minor service for children travelling alone on eligible flights departing from Australian Airports, including long-haul services between Sydney and Santiago. The service is structured to ensure supervision and assistance throughout the journey.

Eligibility Criteria

The unaccompanied minor service applies to children within specific age ranges defined by LATAM policies. Younger children are required to travel under the service, while older minors may travel independently depending on parental consent and route regulations. Certain international routes, including Australia–South America services, require mandatory use of the service for eligible age groups.

Booking Requirements

Unaccompanied minor bookings must be arranged in advance through LATAM’s official channels or authorised travel agencies. The service cannot be added at the airport on departure day. Parents or guardians are required to complete documentation including contact details, authorisation forms, and destination pickup information.

Airport Assistance in Australia

At Australian Airports, LATAM ground staff assist minors through check-in, security screening, and boarding procedures. The responsible adult must remain at the airport until the aircraft has departed. On arrival in Santiago or connecting airports, airline staff supervise the child until they are collected by the designated guardian.

In-Flight Supervision

Cabin crew provide continuous monitoring throughout the flight between Australia and South America. Assistance includes meal service support, safety briefing guidance, and general supervision during transit. Minors are seated in designated cabin areas where practical operational arrangements allow.

Arrival and Handover

Upon arrival, the unaccompanied minor is released only to the authorised adult listed in the travel documentation. Identification verification is required before handover is completed. LATAM maintains records of the entire journey for safety and compliance purposes.

For further information on Unaccompanied Minors Policy, please contact LATAM directly at +61 1800 126 038.

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