Scoot Check-in Information

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Passengers traveling with Scoot can Check-in conveniently with the check-in options provided as below:

Online / Mobile Check-in

Scoot provides online and mobile check-in for flights departing from Australian Airports beginning 48 hours before scheduled departure. Online check-in closes between 1 and 4 hours before departure depending on the departure airport and destination requirements.

Passengers may retrieve boarding passes, confirm travel documents, purchase baggage, and select seats through Scoot’s website or mobile application before arriving at the airport.

Self-Service Kiosks

Self-service kiosks are available at selected Australian Airports served by Scoot. Passengers may print boarding passes and baggage tags before proceeding to designated baggage drop counters.

Kiosk facilities support passport scanning and automated check-in procedures for eligible international flights.

Airport Counter Check-in

Scoot airport counters at Australian Airports open approximately 3 hours before departure for international services.

Passengers must complete document verification, baggage drop, and check-in procedures before counter closure. Travel documents including passports, visas, and destination entry approvals are required during airport processing.

Passengers arriving after the check-in deadline are not accepted for boarding.

Special Assistance

Passengers requiring mobility assistance, medical clearance, or special handling services at Australian Airports must check in at staffed counters. Advance service requests are required before departure to coordinate airport and inflight assistance.

These policies may differ, however, so you should check with Scoot for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Scoot Australia Customer Contact Number directly at +61 2 9009 0860.



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