SriLankan Airlines Check-in Information
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SriLankan Airlines » Check-in Information
SriLankan Airlines provides several check-in options for passengers travelling
from Australian airports. Travellers should complete all formalities before the
published check-in deadline to ensure boarding eligibility.
Online Check-in
Online check-in is available from 48 hours before departure and closes 2 hours
before the scheduled flight time. Eligible passengers may confirm travel
details, choose available seats, update passenger information where permitted,
and obtain a digital or printable boarding pass before arriving at the airport.
Mobile Check-in
Passengers using compatible mobile devices may complete the same check-in
process through the airline's mobile platform. Mobile boarding passes are
accepted where supported by Australian airport facilities.
Airport Counter Check-in
SriLankan Airlines check-in counters at Melbourne Airport normally open around 3
hours before departure and close approximately 60 minutes before the scheduled
departure time. Passengers travelling with checked baggage must complete
document verification and baggage acceptance before the counter closes.
Travellers must present valid passports, visas, health documentation where
applicable, and any required travel permits before boarding.
Special Assistance
Passengers requiring wheelchair assistance, medical clearance, unaccompanied
minor processing, or additional airport support should check in at staffed
counters. Advance notification allows the airline to coordinate assistance
before departure.
Late Arrivals
Passengers arriving after the published check-in or boarding deadlines may be
refused acceptance for travel. Boarding gates also close before departure in
accordance with airport security and operational requirements. Travellers
departing from Australian airports should allow sufficient time for airline
check-in, baggage screening, immigration clearance, and security inspection
before proceeding to the departure gate.
These policies may differ, however, so you should check with SriLankan Airlines for its timings, rules and procedure that may apply during
check-in.
For further information on Check-in, please contact SriLankan Airlines directly at 1 300 853 081 (Toll-free).
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