FlySmiLes

FlySmiLes

SriLankan Airlines operates the FlySmiLes frequent flyer programme, allowing passengers travelling from Australian airports to earn and redeem miles on eligible flights operated by SriLankan Airlines and participating airline partners.

Membership

FlySmiLes membership is available without charge. Members receive a unique membership number that can be added when making reservations or during check-in to ensure eligible flights are credited to their account.

Earning Miles

Passengers departing from Melbourne on eligible SriLankan Airlines services earn FlySmiLes miles according to the purchased fare class and travel distance. Additional miles may also be earned on eligible flights operated by oneworld member airlines and selected codeshare partners, subject to programme rules.

Redeeming Miles

Accumulated miles may be redeemed for award flights, cabin upgrades on eligible fares, excess baggage, and selected programme benefits. Redemption availability depends on seat inventory, travel dates, and applicable programme conditions.

Membership Tiers

FlySmiLes includes several membership levels that recognise frequent travellers with increasing benefits.

Tier privileges include:

• Priority check-in

• Additional checked baggage allowance on eligible fares

• Priority baggage delivery

• Lounge access for qualifying members

• Priority boarding

• Preferred seating where available

oneworld Benefits

As a member airline of the oneworld alliance, SriLankan Airlines extends reciprocal frequent flyer recognition across participating airlines. Eligible FlySmiLes members travelling from Australian airports may access alliance benefits according to their membership tier, including lounge access, priority airport services, additional baggage allowances, and mileage earning opportunities on qualifying partner flights.

Members should ensure their frequent flyer number is attached to every reservation before travel to receive eligible mileage credit automatically.

For more details or to manage your FlySmiLes membership, visit SriLankan Airlines official website or contact their customer service directly at 1 300 853 081 (Toll-free).